Data Business Services – Privacy Policy

 

This Data Protection Statement was last updated in March 2024 to reflect changes in data protection laws, specifically the United States privacy laws and regulations and other privacy laws which might apply. It sets out the data protection practices carried out through the use of the Internet and any other electronic communications networks by DATA BUSINESS SERVICES USA, INC. and its associated companies (all together “COMPANY”).

California residents can find additional information related to the processing of their data and their rights at the end of this privacy policy “Privacy Policy – California Consumer Privacy Act”.

 

 

Contacts for Data Protection:

In case of any requests on data protection issues, please contact:
Data Protection Team

Requests that do not have confidential or sensitive content can be sent by mail to the Data Protection Officer by using the following e-mail address:
niedermeier[at]db5.io

 

Personal information we collect

COMPANY collects personal information from you through the use of registration forms, for instance every time you sign up for an electronic newsletter, when you send us an application to be considered for contact,  when you register for an event, when you submit a request for proposal or for information, when you request the authorization of downloading a document or when you send us a message via an email reply mechanism provided on the COMPANY website.

Utilization of personal information

We process personal information collected via the COMPANY website for the purposes of:

  • Providing our services
  1. Dealing with your enquiries and requests
  2. Recruitment
  3. Proposing/inviting access to COMPANY’s social media accounts
  4. Proposing/inviting to informational events and conferences
  5. Providing you with information about products and services.

 

Information we gather via this website

When you visit one of the COMPANY website, we collect information automatically about those visits.
In particular, your browser automatically sends us certain Internet-related information, such as the Internet Protocol (IP) address of the computer you are using.
We also collect information through the use of cookies to better understand how visitors use the COMPANY website, to identify problems with our servers, prepare aggregate demographic information and other information regarding the use of the COMPANY website, and to improve the functions of the COMPANY website. Cookies we use do not collect any information that enables you to be identified as an individual.

 

Information we share

We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf. In these circumstances we will share your personal information for purposes such as our legitimate business purposes and to comply with legal obligations.

 

Links to other sites

This Data Protection Statement applies only to information collected by COMPANY website. For further information concerning the data protection policies of COMPANY please contact the data protection team.

COMPANY websites contain links to other sites that are not owned or administered by COMPANY. Please be aware that COMPANY is not responsible for the privacy practices of such other third-party sites. We encourage you to read the privacy statements of every Website you visit.

 

Security

We maintain safeguards to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide to us through the COMPANY website. Please note, however, that perfect security does not exist on the Internet. Therefore, while we endeavor to protect your personal data, when data is transferred over the Internet it may potentially be accessed and used by unauthorized parties.

 

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

 

Access and correction and deletion

We want to make sure that any information we hold on you is up to date and correct. If you have any requests concerning your personal information COMPANY holds about you, to obtain a copy or any queries with regard to these practices please contact the data protection team.

 

Internet based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the COMPANY sites and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavor to protect all personal information collected through the COMPANY sites in accordance with strict data protection standards.

 

Changes to this data protection statement

We reserve the right to amend this Statement at any time without advance notice in order to address future developments of COMPANY, the Website or changes in industry or legal trends. We will post the revised Statement on the Website or announce the change on the home page of the Website. You can determine when the Statement was revised by referring to the “Last Updated” date on the top of this Statement. Any changes will become effective upon the posting of the revised Statement on the Website. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Statement, in whole or part, you can choose to not continue to use the Website.

 

Security of your data

Your personal data will be secured by taking all technical and organizational security measures so that they are inaccessible to unauthorized third parties. When sending very sensitive data or information, it is recommended to use the mailing route, as a complete data security cannot be guaranteed by e-mail.

 

 

Duration of storage:

The personal data provided by you is stored for the duration of the use of the website or in the event of the provision of information or services until the expiry of the legal storage period.

 

Registration on this website

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent. You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

 

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of a contractual relationship, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

 

Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the provision of professional services or the financial institution tasked with the processing of payments. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur. The basis for the processing of data is a contractual relationship, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

 

LinkedIn

This website uses elements of the LinkedIn network. The provider is LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA 94085.
Any time you access a page of this website that contains elements of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited this website with your IP address. If you click on LinkedIn’s “Recommend” button and are logged into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to this website to your user account. We have to point out that we, as the provider of the websites, do not have any knowledge of the content of the transferred data and its use by LinkedIn.

For further information on this subject, please consult LinkedIn’s Data Privacy Declaration at: https://www.linkedin.com/legal/privacy-policy.

 

Plug-ins and Tools

YouTube with expanded data protection integration
Our website embeds videos of the website YouTube. The website operator is Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, California, 94043.
We use YouTube in the expanded data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. Nevertheless, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, regardless of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.
As soon as you start to play a YouTube video on this website, a connection to YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.
Furthermore, after you have started to play a video, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.
Under certain circumstances, additional data processing transactions may be triggered after you have started to play a YouTube video, which are beyond our control.
The use of YouTube is based on our interest in presenting our online content in an appealing manner. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of your consent, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting). This consent can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en

 

Google Fonts (local embedding)

This website uses so-called Google Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

For more information on Google Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Privacy Notice under: https://policies.google.com/privacy?hl=en.

 

Google Maps

This website uses the mapping service Google Maps. The provider is Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, California, 94043.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.
We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of your consent , insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting). This consent can be revoked at any time.

For more information on the handling of user data, please review Google’s Privacy Notice under: https://policies.google.com/privacy?hl=en

 

Wordfence

We have included Wordfence on this website. The provider is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).
Wordfence is designed to protect our website from unwanted access or malicious cyberattacks. To accomplish this, our website establishes a permanent connection with Wordfence’s servers, which check and block their databases against access to our website.
The website operator has a legitimate interest in the most effective protection of his website against cyberattacks. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of your consent, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting). This consent can be revoked at any time.
Details can be found here: https://www.wordfence.com/privacy-policy/.

 

Cookies set by the Wordfence plugin

To help you understand which cookies the Wordfence plugin sets, when installed on your WordPress site, we have provided the guide below. Wordfence currently sets three cookies and we explain what each cookie does, who will have the cookie set, and why the cookie helps secure your site.

 

Further questions or concerns:
If you have any questions or concerns about our privacy policy or how we collect your information, you can always contact us at the following address:
Data Protection Team of DATA BUSINESS SERVICES USA, INC.: niedermeier[at]db5.io

 

 

 

Privacy Policy – California Consumer Privacy Act

 

1. Introduction

This CCPA Privacy Policy applies to Data Business Services USA, Inc. and its affiliated brands, subsidiaries, and business units (collectively referred to as “DBS USA,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of personal information entrusted to us by our clients, business partners, and consumers.

This notice is adopted in compliance with the California Consumer Privacy Act of 2018 (CCPA), as amended and expanded by the California Privacy Rights Act of 2020 (CPRA), and in accordance with any other applicable California privacy laws. It describes how we collect, use, disclose, and safeguard the personal information of California residents in both online and offline contexts.

Unless otherwise defined in this Policy, all terms used have the meanings assigned to them under the CCPA and CPRA, including terms such as “personal information,” “sensitive personal information,” “sell,” “share,” “service provider,” and “contractor.”

This Policy is intended to provide transparency about:

  • The categories of personal information and sensitive personal information we collect.
  • The sources from which we collect that information.
  • The purposes for which we use and disclose that information.
  • Your rights under California privacy law and how to exercise them.
  • Our obligations with respect to data minimization, purpose limitation, and storage duration.
  • Your right to limit the use or disclosure of sensitive personal information.
  • Our practices regarding automated decision-making, if applicable.

We may update this Privacy Policy periodically and will indicate the date of the latest revision at the top of the policy. If material changes are made, we will notify you as required by applicable law.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided at the end of this notice.

 

2. Information We Collect

We collect personal information as defined in Cal. Civ. Code § 1798.140(v), which includes information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household.

In the past 12 months, we may have collected the following categories:

 

Category Examples Statutory Reference
A. Identifiers Real name, alias, postal address, unique personal identifier, IP address, email address Cal. Civ. Code § 1798.140(v)(1)(A)
B. Personal Information (per § 1798.80(e)) Name, address, telephone number, employment, financial information Cal. Civ. Code § 1798.140(v)(1)(B); Cal. Civ. Code § 1798.80(e)
D. Commercial Information Records of purchases or histories Cal. Civ. Code § 1798.140(v)(1)(D)
E. Internet or Network Activity Browsing history, interactions with ads/sites/apps Cal. Civ. Code § 1798.140(v)(1)(F)
F. Employment-Related Information Resumes, job applications, evaluations Cal. Civ. Code § 1798.140(v)(1)(I)
G. Geolocation Data Device/IP-based location Cal. Civ. Code § 1798.140(v)(1)(G)
I. Professional or Employment Information Job title, employer contact info Cal. Civ. Code § 1798.140(v)(1)(I)

Note: We do not collect sensitive personal information unless explicitly stated at collection time. See Cal. Civ. Code § 1798.121(a) for your right to limit its use if collected.

 

3. Sources of Personal Information

We collect personal information from the following sources (Cal. Civ. Code § 1798.110(c)):

  • Directly from consumers (e.g., forms, inquiries)
  • Automatically from interactions with our websites or services
  • Third-party data providers or public sources
  • Clients or partners as part of service delivery

 

4. Use of Personal Information

We use personal information for business or commercial purposes defined in Cal. Civ. Code § 1798.140(e) and § 1798.140(f):

  • To provide requested services or products
  • To fulfill contracts or obligations
  • To send service updates or permitted marketing (opt-out available)
  • To detect, prevent, or investigate security incidents or fraud
  • To comply with legal obligations (Cal. Civ. Code § 1798.145(a))
  • For internal analytics, research, and service improvements
  • For merger/acquisition/restructuring transactions (Cal. Civ. Code § 1798.140(e)(4))

 

5. Sharing of Personal Information

We have disclosed the following categories for a business purpose (not a sale or “sharing” per § 1798.140(ad) and (ah)) within the past 12 months:

  • Identifiers
  • Commercial Information
  • Internet or Network Activity
  • Professional/Employment Info

Disclosed to:

  • Service providers and contractors (§ 1798.140(j), § 1798.140(ag))
  • Affiliates/subsidiaries
  • Authorized business partners
  • Legal authorities or regulators when required (§ 1798.145(a))

We do not sell or share personal information as defined under Cal. Civ. Code §§ 1798.140(ad) and (ah). If our practices change, we will notify you and offer opt-out rights under § 1798.120 and § 1798.135.

 

6. Your Rights (California Residents)

Under Cal. Civ. Code §§ 1798.100–1798.125, California residents have the following rights:

a. Right to Know – § 1798.110, § 1798.115

You can request:

  • Categories and specific data we collected
  • Sources of data
  • Business purposes
  • Categories of third parties we disclosed data to

b. Right to Delete – § 1798.105

You can request deletion of your personal data, unless retention is necessary for:

  • Completing a transaction
  • Detecting fraud or illegal activity
  • Compliance with legal obligations
  • Internal uses reasonably aligned with expectations

c. Right to Correct – § 1798.106

You can request correction of inaccurate personal information we maintain.

d. Right to Opt-Out of Sale/Sharing – § 1798.120, § 1798.135

If our practices change, we will provide a clear “Do Not Sell or Share My Personal Information” link.

e. Right to Limit Use of Sensitive PI – § 1798.121

If we collect sensitive personal information, you may restrict its use to only necessary business purposes.

f. Right to Non-Discrimination – § 1798.125

We will not:

  • Deny you goods or services
  • Charge different prices
  • Provide a different level or quality of service

 

7. How to Exercise Your Rights – § 1798.130

You or your authorized agent may submit a verifiable request via:

  • Email: privacy@data-business-services.us
  • Mail:
    Data Business Services USA, Inc.
    Attn: Privacy Compliance
    101 N. Tyron Street Ste 600, Charlotte, NC 28246

To be verifiable under § 1798.130(c), your request must:

  • Provide sufficient detail and identity verification
  • Include authority documentation if submitted by an authorized agent (§ 999.326 of the CCPA Regs)

 

8. Response Timeline and Format – § 1798.130(a)(2), § 1798.145(h)

  • Response within 45 days (extendable to 90 days with notice)
  • Delivered securely and in a portable format (e.g., PDF, JSON, CSV)
  • Free of charge unless repetitive or excessive

 

9. Data Retention and Security – § 1798.100(a)(3), § 1798.185(a)(1)(G)

  • We retain data only as long as reasonably necessary for business/legal purposes
  • We implement reasonable administrative, technical, and physical safeguards (Cal. Civ. Code § 1798.100(e))

 

 

10. Updates to this Notice – § 1798.130(a)(5)

We may update this notice as needed to reflect changes in data practices, legal requirements, or operational needs. When we do, we will revise the “Last Updated” date and notify you where appropriate.

Last Updated: July 30, 2025

 

11. Contact Information – § 1798.130(a)(1)

For questions or concerns about this policy or your privacy rights, please contact:

Data Business Services USA, Inc.
Email: niedermeier@db5.io
Website: https://data-business-services.us

Data Protection Officer
Email: petersen@db5.io